We are hiring for the 2020 tourist season, please click on the link below to get registered and submit an application for employment. Our Human Resources staff will be in contact with you, to let you know what the next steps will be.
When applying, you will need to create a GetHired account. Please use your legal name when creating the account rather than an email or shortened name.
Also, please note that we exclusively use email to communicate with applicants. Please check your email often for application status updates.
Available positions;
Retail Sales Associates:
Retail Sales Associates serve as a customer service representative for guests to The Mill at Ward Cove; assist guests with purchases; prepare and stock merchandise for sale; perform inventory control duties; organize and distribute merchandise. Perform other duties related to the successful operation of the retail store including cleaning and moderate lifting. Lead positions available also.
Dispatch:
A Dispatcher aids in the flow of busses, shuttles, vans and like-vehicles
in the parking area; use a combination of phone and radio to communicate with
the tour desk and tour operators outside of The Mill at Ward Cove and
orchestrate the flow of traffic. This position can be very active at times and
employees must be able to move quickly when necessary.
Grounds Crew/Maintenance:
Grounds Crew members clean and maintain the premises of The Mill at Ward
Cove. Duties include dusting, vacuuming, emptying trash, washing windows,
cleaning restrooms and miscellaneous building/grounds maintenance duties; some
off-site maintenance tasks to be performed as directed.
Operations Lead/Coordinator
Tour Operators ensure the smooth flow of guests during their time at Ward
Cove; assist large volumes of passengers from the dock to The Mill; communicate
with coworkers using radios, answer a variety of questions regarding all
subjects relating to Ketchikan, Alaska, their tour, etc. Must be well versed in all aspects of Ketchikan
tour operations and have a pleasant and welcoming demeanor.